Category
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email, study
Egocentrism over E-Mail
Paper from University of Chicago discusses why emails are often misunderstood:
“People tend to believe that they can communicate over e-mail more effectively than they actually can. Studies further suggest that this overconfidence is born of egocentrism, the inherent difficulty of detaching oneself from one’s own perspective when evaluating the perspective of someone else.”
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email, outlook
Killing Flash Publish
Advice for keyboard power-users: Many have learned the hard way what Outlook does when you accidentally hit [ctrl] + [enter]. Hint: I can tell you first hand it is a nightmarish feature referred to as “Flash Publish.†If you’re carefully crafting email, fill in the TO and CC last, or otherwise, hack the registry.
